Mastering Cultural Agility

There are six key skills that will help you master cultural agility.

  1. Self awareness
  2. Being attuned to your environment and to cultural nuances
  3. Adapting to cultural differences and ambiguities
  4. Being authentic
  5. Acquiring knowledge about other cultures
  6. Continually assessing how you are developing in each of these areas and are looking for opportunities to grow.

These skills come more naturally to some people than others. It would make sense that those who are more culturally agile are those who have traveled more, or have had more exposure to foreign countries, but that’s not always the case.

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How To Develop A Global Team

Establishing an organization that’s culturally agile can make all the difference when it comes to cultural profit. Everyone in the organization must buy into this concept and work to become culturally agile, but it’s especially important to work on skills development with the people who are customer facing and working with cross-border teams.

There are three questions that can help you determine who needs to be more culturally agile:

  1. Are they customer facing?
  2. Are they working with cross-border teams?
  3. Are they regulated formally?

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Four Common Mistakes Made By Emerging Global Organizations

Cultural gaffes throw up huge obstacles to people’s ability to work together, and they’re often the reason that global expansion fails. Here are four common mistakes made by emerging global organizations:

  1. Trying to make a quick buck
  2. Using a home market strategy
  3. Being blinded by opportunity euphoria
  4. Approaching cultures inconsistently