May 2012 | ISSN: 1556-1445

It’s been an eventful Spring! My clients are growing their businesses and their opportunities abound. I’ve been speaking every month to very engaged and energized audiences — every speaker’s dream.

Most exciting for me is that my new book, Cultural Profit, has just arrived! It’s a practical guide for leaders to enhancing their cultural agility and how those skills can translate into more effective teamwork, rapid innovation and competitiveness in new markets around the globe or across the city.

As thanks for being a loyal reader, I will send you a free copy. Just shoot me an email and I will send you either the hardcopy or the audiobook.

All my best

What's New?

Check out our latest blog posts:

Leading High-Stakes Growth in the Post-Recession Economy
Hall of Shame: Popchips and Ashton Kutcher
New Market Entries
CEO Summit

Check out our latest podcasts:

Global Markets and Culture
The Importance of Innovation

Are You Really Managing For Results?

If I asked, would your employees tell me that you manage their results or their tasks?

It is often natural to want to attempt to manage the different processes that are underway in your organization. The key, however, is to measure the results of the processes, rather than the processes themselves. 4 out of 5 managers would say that they manage for results, but their people often have a different story to tell. How do you identify whether you are measuring the process or the results? To begin, there are three questions to ask yourself:

  1. Are you measuring how your team is getting to a result?
    If the answer is yes, then you are looking at their process, not the results – actions and tasks are just a means to an end. The end is the result.
  2. Is it measurable?
    You might assume that if the thing you’re focused on is measurable then it must be a result, but really it could be either. Consider a PR professional who has submitted X number of press releases. That number is measurable. But is it important? How do we know how those press releases have created a result, like impacting the bottom line? You can measure parts of a process – just because it is measurable doesn’t mean it is a result.

Keep reading

Investor’s Business Daily Says...

“Michelle Randall is teaching Fortune 500 executives how to boost their businesses on an international scale.”

Are you looking for growth investment for your company? My team and I are working with the best private equity funds in China to identify high-quality US companies. Contact me to discuss more!

About Michelle

Management consultant, speaker and author, Michelle Randall is the leading expert in culturally agile leadership. Michelle's clients include executives and their teams at Fortune 500 companies, not-for-profit organizations and members of the US House of Representatives and legislative leaders throughout the United States.

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